Select the way of payment:
2. You may pay through the bank on the invoice with our bank data, which we will send You by e-mail. Or you can call us to discuss the payment ways.
The terms of producing of the items (since the day of receiving the money on our account):
1. Ready-made kinds of production (leotards, tights, skirts) – from several days to 3 weeks, depending on the volume of order.
2. Stage costumes – during 4-6 weeks.
3. Special orders – during 4-6 weeks.
4. The claims are considered during 2 weeks since day of receiving the order by customer.
5. We guarantee express delivery on the indicated address.
The costumes being made in Moldova, Europe, are shipped to our company’s central office in the USA and then are shipped all over the USA. The priority delivery system is US Postal Service.
We guarantee individual approach to each customer.
Ask any questions, we will be glad to answer You.
We will consider different forms of collaboration.
The claims about the product return are accepted within 14 days since a customer received his order. The return isn’t executed in case of exceeding this term.
The return is possible in the following cases:
1. the product arrived dirty, torn in the result of mechanical damage of the package and in case if a recipient advances an official claim to the mail service;
2. the arrived product is wrong (the code of the product is a different from the code indicated in the form of the order);
3. in case of gross violation of a customer’s measurements (more than 5 cm), not counting the leaving a bit room for growth.
If one of the above points is confirmed, a customer can send the order back, and the manufacturer refund the whole value of the product or exchange by the new one (with the shipment compensation).
The information about orders or the personal data of the customers are private and not disclosed to the third parties without consent of a customer.